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March 29, 2019

We all know that what people say is not always what people mean. That is not to say we are consciously beating around the bush, it often is because we haven't dug deep enough to know what we really mean and feel.

For example, when the feedback is that ‘communication’ ne...

March 15, 2019

"My team doesn't seem engaged", he said. Two companies had merged recently and he was put in charge of a newly formed unit. He had explained to his new team why the unit was there and what was expected of them, how he'd communicate, what meetings they'd have and when a...

March 1, 2019

It is the 3rd time that the client asked to postpone the web-ex to discuss the study results; another client says she has only 30 minutes to discuss the 2019 plans and then is 30 minutes late as she was held up in another meeting; we're trying to get 7 people together...

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April 26, 2019

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