In theory, feedback is an effective way of learning and improving. In practice, even when well intended, we respond emotionally to...

We usually pay attention, it's just not always to what matters. It depends on what vies for our attention and our priorities and of...

Plenty is written about the importance of listening and what active listening is. So if we know all that, why do we still find it so...

“Busy” is probably the default answer to the generic question “How are you”. It’s almost that you need to be busy to be valued, that...

We read a lot and there is a lot to read. This blog aims to give some pointers to original thinking that was published last week. Hope...