"My team doesn't seem engaged", he said. Two companies had merged recently and he was put in charge of a newly formed unit. He had...

It is the 3rd time that the client asked to postpone the web-ex to discuss the study results; another client says she has only 30 minutes...

Diversity is challenging and even challenged. Fast solutions are often preferred to best solutions that may take a bit longer to...

Two web seminars this week produced the following poll results amongst the attendees: 75% typified the leadership style in their...

Two articles I read this week stand out, one about the importance of psychological safety when working in teams and one on transformation...

In theory, feedback is an effective way of learning and improving. In practice, even when well intended, we respond emotionally to...

We usually pay attention, it's just not always to what matters. It depends on what vies for our attention and our priorities and of...

Plenty is written about the importance of listening and what active listening is. So if we know all that, why do we still find it so...

“Busy” is probably the default answer to the generic question “How are you”. It’s almost that you need to be busy to be valued, that...

We read a lot and there is a lot to read. This blog aims to give some pointers to original thinking that was published last week. Hope...